Contact Us

ask us anything

When you contact us our reservation specialists are ready to answer any questions you may have.

Have a question about Serenity in the Mountains?

Read our Frequently Asked Questions section below. You might think that you are the only one with Spa questions. Believe us when we say that we have heard them all. We have also provided an Instruction & Policies page to assist you with information that might be beneficial to you and your group. If you still don’t find the answer, please don’t hesitate to contact us.

Please enable JavaScript in your browser to submit the form.kadence-form-607_4b8351-47 .kadence-blocks-form-field.kb-submit-field { display: none; }

Questions

Frequently asked questions

We want your Spa treatments to be worry free and stress free. Contact us if you have any questions or special requirements.

We are not a resort. We are a large Day Spa with a limited number of Luxury Suites and two Tiny Homes for our spa guests wishing to do overnight stays in suites and 2-night minimums in our tiny homes. All of our suites are built and modeled as luxury cabins in the mountains and they come complete with everything but the view. The suites are all spacious and include all of the comforts of home. The suites are an extension of the spa, built in the same Mountain retreat style. The brand-new Tiny Homes offer everything along with a private hot tubs! Our Suites and Tiny Homes are reserved for our spa guests only.

While we do offer the Steam and Sauna at the spa (during your stay in our suites, you are welcome to visit the spa steam and sauna at no charge during spa hours), Serenity does not have a pool. There are Jacuzzi bathtubs in each suite and a hot tub at each of the Tiny Homes, but there is not a large group hot tub.

Serenity in the Mountains does not have an on-site restaurant. However, please join us at Serenity Cafe. We also offer pre-order charcuterie boards, chocolate covered strawberry trays, cheese trays and cheese and fruit trays for your visit. Be sure to check our delectable add on page. We do not have an on-site catering company, and we do not refer customers to a particular catering company. Please contact the Fannin County Chamber of Commerce for a list of caterers in the area.

Yes, we love pampering loved ones and our gift cards do not expire! Our gift cards and on-line gift certificates are very popular.